About the Organization

We are a globally recognized enterprise operating at the forefront of digital commerce innovation, AI-powered retail technology, omnichannel marketplace ecosystems, customer data intelligence, and large-scale e-commerce infrastructure supporting millions of global consumers and enterprise retail partners across multiple international markets.

Our organization partners with leading global brands, retail networks, and digital marketplaces to deliver highly personalized shopping experiences, scalable commerce solutions, predictive consumer insights, and advanced AI-driven revenue optimization systems.

With operations spanning multiple continents, we are redefining the future of commerce through intelligent automation, real-time personalization, data-driven marketing, and seamless omnichannel integration across web, mobile, marketplace, and in-store ecosystems.

As part of our continued global expansion strategy, we are investing heavily in our Digital Commerce & Revenue Growth Division to accelerate online sales performance, enhance customer engagement, optimize conversion rates, and scale enterprise e-commerce operations across global markets.

The Director of E-commerce will serve as a senior digital commerce leader responsible for overseeing end-to-end online business performance, digital revenue strategy, platform optimization, customer acquisition, conversion rate optimization, and global e-commerce expansion initiatives.

This role requires a highly strategic and commercially driven leader with deep expertise in e-commerce operations, digital growth strategy, performance marketing, UX optimization, marketplace management, and AI-enabled retail analytics.

Essential Duties and Responsibilities

E-commerce Strategy & Digital Growth Leadership

Develop and execute enterprise-wide e-commerce strategies aligned with global revenue growth and digital transformation objectives.
Lead digital commerce operations across web, mobile, marketplace, and omnichannel retail platforms.
Define and optimize end-to-end customer journey strategies to maximize acquisition, conversion, and retention.
Drive global online revenue growth through scalable digital commerce frameworks and performance optimization initiatives.

Revenue Optimization & Performance Management

Oversee e-commerce KPIs, including conversion rates, AOV, traffic acquisition, customer lifetime value, and retention metrics.
Develop and implement revenue acceleration strategies using data-driven insights and AI-powered analytics tools.
Optimize pricing strategies, promotional campaigns, and product merchandising across digital platforms.
Lead continuous improvement initiatives to enhance online sales performance and profitability.

Digital Marketing & Customer Acquisition

Collaborate with performance marketing teams to drive paid media, SEO/SEM, affiliate, and social commerce strategies.
Lead customer acquisition and retention programs across global digital channels.
Optimize omnichannel marketing integration across email, mobile, social, and marketplace ecosystems.
Enhance brand visibility and digital engagement through targeted content and personalized experiences.

Platform Optimization & UX Enhancement

Oversee e-commerce platform performance, UX/UI optimization, and digital experience improvements.
Collaborate with product and technology teams to enhance website performance, scalability, and system reliability.
Implement A/B testing, personalization engines, and AI-driven recommendation systems.
Ensure seamless customer experience across all digital touchpoints and devices.

Marketplace & Omnichannel Expansion

Manage relationships with third-party marketplaces and global retail platforms.
Expand digital commerce presence across new geographic markets and emerging channels.
Develop omnichannel strategies integrating online, offline, and mobile commerce ecosystems.
Ensure consistent brand experience across all customer interaction points.

Leadership & Cross-Functional Collaboration

Lead and mentor e-commerce managers, digital analysts, UX specialists, and growth marketing teams.
Collaborate with Product, Technology, Supply Chain, Finance, and Customer Experience teams.
Drive alignment between commercial strategy, operational execution, and digital infrastructure.
Support executive leadership with e-commerce forecasting, performance insights, and strategic recommendations.

Job Qualifications and Requirements

Bachelor’s degree in Marketing, Business Administration, E-commerce, Digital Media, or related discipline required.
MBA or advanced executive education strongly preferred.
10–15+ years of experience in e-commerce management, digital commerce leadership, online retail strategy, or omnichannel growth roles.
Proven success within global e-commerce, retail technology, digital marketplaces, or consumer technology organizations.
Strong experience with e-commerce platforms, analytics tools, CRM systems, and digital marketing technologies.
Expertise in conversion rate optimization, customer journey design, and performance-driven growth strategies.
Experience managing large-scale digital revenue portfolios in high-growth environments preferred.

Personal Capabilities and Qualifications

Strong strategic thinking and commercial leadership capabilities.
Deep analytical mindset with the ability to translate data into actionable growth strategies.
Excellent communication, storytelling, and executive presentation skills.
High adaptability in fast-paced, digitally driven environments.
Strong cross-functional leadership and stakeholder management skills.
Results-oriented mindset with strong accountability for revenue performance.
Customer-centric approach with strong focus on digital experience innovation.

Strategic Support

Support enterprise-wide digital transformation and e-commerce growth initiatives.
Align e-commerce strategy with corporate revenue objectives and global expansion goals.
Drive AI-enabled personalization and digital commerce innovation programs.
Provide executive leadership with performance insights, forecasting data, and market intelligence.
Contribute to long-term enterprise digital growth and omnichannel expansion strategy.

Working Conditions

Fast-paced global digital commerce environment with high-growth performance expectations.
Collaboration with executive leadership, global marketing teams, and technology stakeholders.
Hybrid working model with oversight across international digital commerce operations.
Occasional travel for strategic planning sessions, global market expansion initiatives, and executive meetings.
High-performance environment requiring strong execution discipline and commercial accountability.

Job Function

E-commerce Strategy & Digital Growth
Omnichannel Retail Management
Revenue Optimization & Performance Analytics
Digital Marketing & Customer Acquisition
UX / Platform Optimization
Marketplace Expansion & Digital Operations
Cross-Functional Commercial Leadership

Compensation & Benefits

Compensation Package: $254,000 – $395,000

Annual performance bonus tied to digital revenue growth and conversion performance
Long-term equity participation and executive retention incentives
Comprehensive healthcare, wellness, and family support benefits
Retirement planning and financial advisory programs
Access to advanced AI-powered commerce analytics and growth platforms
Executive leadership development and digital transformation training programs
Hybrid flexibility with global digital commerce exposure and career advancement opportunities

Why Join Us

Join a global leader shaping the future of AI-powered digital commerce and omnichannel retail innovation.
Lead high-impact e-commerce strategies influencing millions of global customers and enterprise retail partners.
Work alongside world-class digital leaders, technologists, and commercial growth executives.
Drive next-generation commerce innovation leveraging AI, automation, predictive analytics, and personalized customer experiences.
Build a long-term executive career in one of the fastest-growing and most dynamic industries globally.

Director of E-commerce